Documentation Coordinator

As a Documentation Coordinator at Western Freight Solutions you are responsible for the accuracy of the information pertaining to all binding documents necessary in a supply chain solution transaction.

• Offer excellent customer service by effectively coordinating customer and carrier documentation requirements.
• Build and maintain good relationships with all customers, suppliers, and vendors.
• Submission of bill of lading instructions to carriers, as well as preparing, processing, and verifying accuracy and dispatching all export documents, as required.
• Remain responsible for ensuring the smooth flow of the movement of shipments, resolving any discrepancies in a timely manner.
• Review files before closing to ensure all processes are adhered to.
• Work closely with all internal stakeholders to ensure best in class performance in the logistics section of the business.
• Work closely with assigned logistics coordinator.
• The company may assign other duties as required.

• 1-2+ years of experience in freight forwarding an asset.
• Solid computer software skills (Microsoft Word, Excel and working with ERP software considered a plus).
• Excellent communication skills (both oral and written). Bilingualism an asset.
• Strong organizational, time management and detail-oriented skills.
• Ability to work in a fast-paced environment with time-sensitive deadlines.
• Proven ability to work well independently and as part of a team.
• Self-starter and ability to take direction.
• Strong aptitude in managing time critical situations in a business efficient manner.
• Excellent decision making and problem-solving skills.
• A thirst for knowledge, personal growth, and taking on new challenges.
• Versatile, flexible and customer service centric individual.

• Competitive Salary
• Healthcare Benefits Package
• Dental, Vision, AD&D, Life Insurance, Extended Health Care
• RRSP Matching
• Casual Attire
• Career Growth